Terms of Use

Since tickets are a one of a kind item and not replaceable there are no refunds, exchanges or cancellations on any order once it is submitted to us. In some instances tickets can be returned on a consignment basis where you would receive 100% of the amount that we resell them for, up to the amount that you paid for them
Since tickets are bought and sold on an open market, prices and availability are subject to change at any time. All prices are guaranteed at the time the order is confirmed by Crosstown Tickets. Online orders placed after 6PM EST weekdays or on weekends may not be processed until the next working day at 9AM EST.
When you receive your tickets keep them in a safe place. Tickets cannot be replaced if they are lost, stolen or damaged. Please note that direct sunlight or heat can damage some tickets.
If an event is cancelled for any reason other than an act of God (rained out, earthquake, flood, etc.), strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable. If an event is postponed the tickets will be honored for the new date of the show. New tickets will not be issued. If you are unable to attend the rescheduled date we will accept the tickets back from you on a consignment basis only in which you would get 100% of the amount that we resell them for, up to the amount that you paid for them. Any refunds given for reasons other than a canceled event are subject to a 15% re-stocking fee. In case of a rainout or strike for a sporting event, no refunds will be made. You must exchange the ticket at the ballpark for a seat to a future game that is still available.
All listed ticket prices are in U.S. dollars and cents.
to the order.
Shipping charges are calculated based on your location and the shipping method.
Category descriptions are general descriptions of a seating area and actual seat locations will fall within sections as indicated on corresponding map. All orders are non-transferable.
Although we strive to meet and exceed our customer's expectations, in rare instances specific seat locations are not available. If the specific seats you have ordered are no longer available, we reserve the right to provide you with tickets of the same or greater value. If no comparable tickets are available you will receive an email or phone call with alternative locations and pricing options.
We have an 800 number dedicated to consumer complaints 877-223-1686.

Contest Terms

1. Contest Description. This promotion is sponsored by CROSSTOWN TICKETS. Contest is void where prohibited. By entering, each entrant accepts and agrees to be bound by these contest rules. Employees (and their immediate family members) of CROSSTOWN TICKETS, our parent companies, third-party sponsors and vendors are not eligible.
2. Eligibility. To enter, you must be at least 18 years old and a legal resident of the United States.
3. How to Enter. Entry forms can be accessed through CROSSTOWN TICKETS's website through Crosstown Tickets' facebook page. Sponsor(s) is/are not responsible for lost, late, illegible, misdirected or mutilated entries, including due to transmission, technical, and/or network failures of any kind, including, without limitation, malfunctioning of any hardware or software (whether originating with sender or Sponsor(s)), telephonic failures, human error, or any other error or malfunction.
Entry materials that have been tampered with or altered are void. Any questions regarding the number of entries submitted by an individual or the authorized account holder of an e-mail address shall be determined by Sponsor(s) in its/their sole discretion, and Sponsor(s) reserve(s) the right to disqualify any entries by persons determined to be tampering with or abusing any aspect of the promotion.
4. How the Prizes are Awarded. Winners will be notified by telephone, e-mail or mail.
5. Odds of Winning. The odds of winning depend on the number of entries received.
6. Limitation on Liability. By entering this promotion, each entrant forever discharges and releases Sponsor(s), its/their parent companies, subsidiaries, affiliates, and their respective directors, officers, employees, and agents from any and all liability, claims, causes of action, suits, and demands of any kind arising from or in connection with the promotion, including, without limitation, responsibility for property damage, loss of life, or personal injury resulting from or in connection with participating in the promotion or from or in connection with use or receipt of the prize(s), however caused.
7. Sponsor's Reservation of Rights. All federal, state, and/or local rules and regulations apply. Void where prohibited by law. These official rules are subject to modification by CROSSTOWN TICKETS and its sponsors. CROSSTOWN TICKETS and its sponsors reserve the right to change or modify these rules as needed at any time during the contest. In the event of a dispute, all decisions made by the above sponsors are final and binding. Sponsor(s) reserve(s) the right, in its/their sole discretion, to disqualify any person who tampers with the entry process or the operation of Sponsor's/Sponsors' web site(s), or who otherwise acts in violation of these official rules. Sponsor(s) further reserve(s) the right, in its/their sole discretion, to cancel, terminate, or modify this promotion if, for any reason, the promotion is not capable of completion as planned, including due to infection by computer virus, technical corruption, or non-authorized human intervention that compromises or affects the administration, fairness, integrity, security, or proper conduct of the promotion.